FAQs

GENERAL FAQs


A. By default, Fleet updates to the platform every 2 minutes when ignition is on and 30 minutes when ignition is turned off. Asset trackers update 2-4 times per day, and Activity Trackers update every 5 minutes.
A. Vestige provides FREE training and technical support for the life of your partnership with us.

ASSET TRACKING FAQs


A. Asset Trackers on the Basic plan does not include any reporting. Asset Trackers on the Standard plan do provide reporting.
A. We offer both self-powered (via internal or removable battery options), and wired asset trackers.
A. Asset trackers can be attached via Double-Side Tape, Velcro, or an optional Mounting bracket. Some trackers have attachment holes made to the housing also.
A. Self-Powered Asset trackers can run from months to years depending on the number of updates required each day.

ACTIVITY TRACKING FAQs


A. Yes, the price includes the device and cellular service.
A. The battery life of the device can last up to 5-7 days. However, frequency of reporting will ultimately determine how long the batteries will last.
A. The dimensions of the activity tracker are 3.1in x 1.5in x 0.89in.
A. Yes, alerts can be sent to both your cell phone and to email address.